Doha, Qatar - 17/08/2025 - Snoonu, Qatar’s leading homegrown super app, has launched its new “On-Time Guarantee” program, turning its brand promise of fastest delivery and best customer experience into a concrete commitment. The new service is built around a simple yet powerful promise: to recognize the value of customers’ time and ensure every order is delivered with the reliability and care they expect. In the rare cases where a delivery doesn’t meet the committed time, Snoonu will take proactive steps to thank customers for their patience and reinforce their trust.The program is now available exclusively to Snoonu’s Gold and Platinum members, giving them early access to the new service. This initiative comes at a time of rapid transformation in Qatar’s digital economy, with customer expectations higher than ever. By investing in programs that combine technology with thoughtful service, Snoonu continues to demonstrate its belief that quality, reliability, and customer care are what set Qatar’s market apart. A Commitment to Excellence
“At Snoonu, our mission has always gone beyond delivering products. It’s about delivering trust, convenience, and the reassurance that our customers’ time and loyalty are respected,” said Rahma Abid, Acting Chief Marketing Officer at Snoonu. “The On-Time Guarantee is more than a policy; it’s a reflection of our ongoing commitment to hold ourselves to the highest standards in our market and to ensure that our customers know we stand by our word.” As a company founded and grown in Qatar, Snoonu is proud to contribute to the country’s journey of excellence in technology and service. This launch reflects our ongoing effort to blend innovative digital solutions with thoughtful, quality-driven care for our customers.
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