This prestigious accolade comes in recognition of QIC’s exceptional performance at the levels of product digitization and customer service excellence
Doha, 30th January 2023 - Qatar Insurance Company (QIC), the leading insurer in Qatar and the MENA region, was named “Insurer of The Year in Qatar” for the second consecutive year at The MENA IR Awards 2023.
QIC’s recognition took place at the program’s annual awards ceremony held last week in Dubai and attended by senior representatives of regional and global insurers, rating agencies, and auditors.
This prestigious accolade comes in recognition of QIC’s exceptional performance at the levels of product digitization and customer service excellence over the past 12 months, offering customers in Qatar the best coverage options and the unique ability to be in full control of all their insurance needs from onboarding to claims.
The award also recognizes QIC’s successful implementation of a digital transformation strategy throughout last year, which included the launch of ‘qic.online’, the fastest, all-inclusive platform that enables customers to purchase insurance on the go, in under two minutes. As part of this platform, QIC also offers a fully digital motor claims service, allowing customers to submit, track and inquire about their claims instantly and at all times.
Commenting on this recognition, Mr. Ahmed Al Jarboey, QIC Chief Operating Officer - Qatar Operations said, “We are happy to receive the ‘Insurer of The Year in Qatar’ award for two years in a row, and to cement our position as the country’s insurer of choice when it comes to product quality, customer centricity and digital innovation. This recognition also reflects QIC’s leading position in ushering the insurance industry in Qatar into a new era that offers customers a seamless insurance experiences that aligns with the demands of modern life.”
Al Jarboey added: “With our dedication to innovation, our unique customer-centric approach, and relentless investments in digitizing our products and services, QIC remains better positioned to continue offering the ideal insurance experience to everyone in Qatar, and to make people’s lives safer and better.”
The MENA IR Awards is an annual awards program that recognizes and rewards the leading insurers, reinsurers, and insurance brokers within the wider MENA region. The program sheds light on innovators, creative minds, and customer care professionals who have outperformed their competitors and demonstrated the highest levels of excellence across all parts of the region every year.
Qatar Insurance Company Q.S.P.C. (QIC) is a publicly listed composite insurer with a consistent performance history of over 50 years and a global underwriting footprint. Founded in 1964, QIC was the first domestic insurance company in the State of Qatar. Today, QIC is the market leader in Qatar and a dominant insurer in the GCC and MENA regions. QIC is also one of the largest insurance companies in the MENA region in terms of gross written premium and total assets. It is listed on the Qatar Stock Exchange and has a market capitalization in excess of QAR 6.5 billion. QIC was crowned as the best online insurance company in the Middle East at the Global Banking & Finance Review Awards 2022.