Qatar PR Network, Online Press Release from qatar and Doha city
 
Banking & Insurance(Banking & Investments)
Filter PR by
  
Dukhan Bank Launches AI Powered Virtual Assistant ‘Rashid' Online and on WhatsApp
 
Dukhan Bank Launches AI Powered Virtual Assistant ‘Rashid' Online and on WhatsApp

Doha - 21, November 2021:  In yet another leap towards improving customer convenience and offering a seamless banking experience, Dukhan Bank, Qatar's leading banking player, has launched an interactive, multi-channel virtual assistant “Rashid” to assist customers with online inquiries in an easy and fast manner.
Inspired by its name that means “guide”, Rashid aims to respond to customer questions using improvisation and adaptability through English and Arabic during interaction. 


Rashid provides a host of services to customers from locating the closest branch or the nearest ATM and discovering nearby merchant offers through geolocation services to providing information about the Bank’s products and services, connecting with customer service members and checking foreign currency exchange rates amongst many other services.


 Virtual assistant 'Rashid' is currently available for customers on our website dukhanbank.com, Mobile App, online banking, and WhatsApp via 4410 0888. Moreover, it is available for Dukhan Bank employees on staff portal named “intouch” to resolve their queries. 


Commenting on the initiative, Dukhan Bank stated:
“We are extremely pleased to launch our virtual assistant 'Rashid', which comes as part of our efforts to implement the digital transformation strategy, improve customer experience, increase customer satisfaction and loyalty, and provide services and products that meet the aspirations of our customers.
Virtual assistants are playing an increasingly important part in our daily lives and this cutting-edge technology will offer customers a new way to engage with and receive answers to inquiries in a warm and friendly manner in the language of their choice. 


In a world with constantly evolving technologies and growing customer needs, Dukhan Bank believes that virtual assistants are becoming a necessity to ensure the best customer service anytime, anywhere”.


Soon, Rashid’s capabilities will be enhanced to include fund transfers, activating or blocking cards, providing spend analysis, credit card & utility bill payments, tailoring recommendations based on client behaviour and much more.

 

Posted by : Qatar and Doha City PR Network Editorial Team
Viewed 2190 times
PR Category : Banking & Investments
Posted on : Sunday, November 21, 2021  9:06:00 AM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of QatarPRNetwork.com.
Previous Story : QIC Group Successfully Participates in Qatar Travel Mart 202...
Next Story : Dukhan Bank Announces the November Draw Winners of its Thar...
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
Big Crown Pointer Date Calibre 403 [8052-Views]
The Trendiest Eyewear Gifts This Festive Season [7693-Views]
Pandora and World-Renowned Author, Nadia Owusu, Release a Collection of Festive Stories to Celebrate... [7537-Views]
The Art of Ceramic [7462-Views]
Follow Your Own Style Direction: Star Wars™ x Pandora [6932-Views]
Mouawad Launches Festive Season Campaign Featuring the Mouawad Timeless Collection [6834-Views]
A Sparkling Statement for Every Loved One from Pandora [6309-Views]
Oris Celebrates the Festive Season with Rectangular Classic [6290-Views]
Bedecked with Opulence, Encrusted with Elegance and Glazed with Sophistication [5166-Views]
Pat McGrath Labs Inspiration. Innovation. Obsession. [4987-Views]
Oris- The Right Angle [4232-Views]
First Technology Event in 2022 in Dubai Opens with a Resounding Success [3629-Views]
Shenzhen Brand Products Exhibition Come to Dubai Physically on January 2022 [2412-Views]
Qatar National Day CH Carolina Herrera [2369-Views]
Mondrian Doha Sparkles this Festive Season with Unique Celebrations and Special Offers [2284-Views]
Symbols and Colours by Pandora: Little Symbols of Big Dreams [1815-Views]
Aspire Academy Global Summit on Sports Performance Returns with Top Stars and Experts from Football... [1734-Views]
LG's Newest Innovations Earn Wide Range of Honors at Ces 2022 [1714-Views]
Curia Business Group Kicked Off the First Cycle of the Business Innovation Program [1308-Views]
Education Above All Demonstrates that Quality Education is the Key to Achieving the UN's Sustainable... [1180-Views]
 
RSS Facebook Twitter LinkedDin QatarPRNetwork.com on Instagram
 
Top Sections
 
Top Stories