Cabinet to administer world’s first virtual ministry
Qatar - April 24, 2019: His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and Ruler of Dubai, launched the world’s first virtual “Ministry of Possibilities” to incubate and develop radical solutions to government’s most pressing problems.
Sheikh Mohammed bin Rashid Al Maktoum directed to start working on a number of pressing national programs in the first phase, in the form of four time-bound departments: Department of Anticipatory Services, Department of Behavioral Rewards, Department of UAE Talent and Department of Government Procurement.
The “Ministry of Possibilities” represents the next generation of government practices and oversees top-priority national portfolios that require quick, bold and effective decisions. Its roles include applying design-thinking and experimentation to develop proactive and disruptive solutions to tackle critical issues, bringing together work teams of federal and local governments and the private sector. Through its work, the Ministry will instill in Government a culture of tackling impossible challenges.
Sheikh Mohammed bin Rashid Al Maktoum said, “The reality we live in the UAE today is a product of unconventional leadership.” He added, “We need modern work systems to make our unconventional ambitions a reality.”
Sheikh Mohammed bin Rashid Al Maktoum noted that “the future brings challenges that require constant government restructuring.” He added, “The word impossible does not exist in our dictionary. It is not part of our vision and will never be part of our future.”
Next generation of government practices
The Ministry of Possibilities will help redefine the concept of government through creating a platform to address radical changes in government systems. The ministry will adopt new innovative models and working methods to take calculated risks, with aims to improve quality of life. The Ministry will present this new model of next generation government practices to the world.
His Excellency Mohammed bin Abdullah Al Gergawi, Minister of Cabinet Affairs and the Future, said “The concept of the Ministry of Possibilities is not entirely new to the UAE that has integrated the culture of tackling the impossible, since the federation, into its innovative work system, approach and vision. The impossible has been a unifying developmental project and a future vision that has contributed to making the UAE the most innovative nation in the region.
He added, “The UAE leadership continues reinforcing the concept of the possible in all sectors of life, dedicating all possible capabilities, resources, energies and, most importantly, the willpower to defy the impossible.”
Al Gergawi referred to Sheikh Mohammed bin Rashid Al Maktoum’s vision that “nothing can stop our ambitions and aspirations. The word impossible does not exist in the dictionary of UAE’s leadership and people.”
He added, “The ministry will address urgent government issues through developing proactive and radical solutions to overcome pressing challenges, improve government services and measures, and instill a culture of tackling the impossible.”
Al Gergawi pointed out that the ministry will partner with ministries and public and private entities to address pressing issues and fully cooperate to achieve time-bound objectives and results.
The Ministry of Possibilities presents a future leap in successful experiences and pioneering development approach that the UAE leadership has adopted from the late founding father His Highness Sheikh Zayed Bin Sultan Al Nahyan to make the UAE among the world’s leading countries.
The ministry translates the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum that “the word impossible does not exist in UAE’s approach and work system, and there is no limit to our ambitions,” through establishing a distinguished Emirati work model that adopts positive change and effective solutions to turn exceptional challenges to opportunities that satisfy proactive needs.
Agile institutional model
Reflecting the UAE vision to be the leading nation of the world by the centennial of the nation’s founding, The Ministry of Possibilities works to conceptualize the possible into an agile model to utilize experimentation and design thinking in order to disrupt conventional systems with solutions. The ministry redefines government work through introducing new systems and behaviors and transforming “the possible” from a concept to a sustainable government approach and culture.
The ministry handles critical national issues that requires quick, bold and effective decisions. It spearheads diverse initiatives and projects, bringing together federal and local governments and private sector teams with common tasks to be shuffled depending on issues presented.
Located in AREA 2071 in Emirates Towers in Dubai, The Ministry of Possibilities institutionalizes the concept of the impossible to a sustainable government culture, while providing an ideal environment to create effective and efficient solutions.
The Department of Anticipatory Services aims to redefine customer experience in all areas of life through providing anticipatory services to the public.
Working with a specialized team of various government entities and experts in data analysis and data privacy, the department will develop an approach that anticipates the needs of the public and deliver services to them before they are requested.
The department will conduct research to explore the current status of government service delivery and identify areas of improvement. It will also work on planning ways and methods to embed anticipatory services in all areas of government.
Department of Behavioral Rewards
The Ministry of Possibilities will oversee the Department of Behavioral Rewards in the first phase. The department will bring together a team from different ministries and public entities to build an approach to incentivize positive behavior through a point-based “Rewards” system. Individuals will be able to collect points to be used in payments for government services.
The department will develop a list of positive behaviors with a measurement system that will calculate points and rewards. It will launch initiatives to reinforce positive behavior in society and develop a framework to enable government entities to contribute to the list in line with government policies.
Developing Emirati talents
The Department of UAE Talent will create a nurturing environment to empower Emiratis to be part of the country’s development journey and contribute to designing the future. The department will develop tools to discover talents of all ages and society segments and innovate channels that enable citizens to develop and harness their skills and talents for the service of their country.
It will set a framework for talent development and analysis, create an evaluation mechanism and collaborate with companies to provide necessary support.
The Department of Government Procurement aims to develop a radically new approach to government procurement that will make procurement faster and more accessible, especially to Small and Medium Enterprises (SMEs).
The department aims to create an easy-to-use government procurement platform based on the latest developments in digital markets, promotes SMEs and improves government cost effectiveness.
The platform will also update government procurement policies to speed up transactions and improve efficiency.